CBD Triathlete

Terms & Conditions

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Terms & Conditions

TERMS & CONDITIONS OF SALE

 

  1. About our terms
    • These terms and conditions of sale (Terms) are applicable to any purchase you make of any goods offered for sale on the website, cbdtriathlete.co.uk (the Site). By placing an order with CBD Triathlete Limited (CBD Triathlete, we, us or our) you, the person accessing or using the Site (you or your) to make any purchase you make of the goods, will be deemed to have read, understood and agreed to be bound by these Terms. Please read the Terms carefully, and if you are unhappy with any aspect, you should contact us by sending an email to info@cbdtriathlete.co.uk before placing an order.
    • We reserve the right to amend these Terms from time to time by notifying you as provided in this contract, provided that no notice shall be required for non-substantive changes to these Terms. Every time you order goods from us, the Terms in force at the time of your order will apply to the contract between you and is.

 

  1. About us
    • We are CBD Triathlete Limited, a company registered in England and Wales under company registration number 13106142. Our registered office is at PO BOX 315, Upminster RM14 9EG. Our VAT registration number is 370291507.
    • Before placing your order, if you have any questions relating to these Terms please contact us by sending an email to info@cbdtriathlete.co.uk.

 

  1. Introduction
    • If you purchase any goods on our Site, you agree to be legally bound by these Terms.
    • These Terms apply only if you are buying goods on our Site as a consumer (i.e. for purposes outside of your business, craft or profession). If you are buying goods on our Site in the course of business, our business terms and conditions apply to such purchases. Please contact us by sending an email to info@cbdtriathlete.co.uk to request a copy.
    • These Terms are only available in English. No other languages will apply.
    • When buying any goods on our Site you also agree to be legally bound by:
    • All of the above documents form part of this contract as though set out in full here. Please read them carefully before placing an order.

 

  1. Information we give you
    • By law, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that we must give you certain key information before a legally binding contract between you and us is made. If you want to see this key information, please:
      • read the acknowledgement email (see clause 8.2); or
      • contact us using the contact details at the top of this page.
    • The key information we give you by law forms part of this contract (as though it is set out in full here).
    • If we have to change any key information once a legally binding contract between you and us is made, we can only do this if you agree to it. For the avoidance of doubt, no notice shall be required for non-substantive changes to the contract.

 

  1. Your privacy and personal information
    • If you wish to place an order for goods available on the Site, you will be required to supply certain information relevant to your order including, without limitation, your name, your credit card number, the expiration date of your credit card, your billing address, and your shipping information (Personal Information). You undertake that the Personal Information you provide is true, accurate, current and complete in all respects and that you have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any order.
    • By submitting such information, you grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of your order.
    • Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities if you have a query or complaint about the use of your personal information.

 

  1. Prices Policy
    • We have taken great care to try and ensure that the details, descriptions and process quoted are correct at the time of publishing. However, we reserve the right to revise our prices at any time prior to accepting an order, for any reason, including material error in the price.
    • The prices quoted may be revised by the us subsequent to accepting an order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of CBD Triathlete. In that event, you will have the right to cancel your order.
    • All prices are displayed including VAT and exclusive of delivery charges.

 

  1. Availability
    All goods are subject to availability. Validly stated prices on our Site remain in effect for so long as the goods are available or as otherwise stated on our Site. We will inform you as soon as possible if the goods you have ordered are not available.

 

  1. Ordering goods from us
    • If you are under the age of 18 you may not buy any goods from the site. You may not be able to buy certain goods because you are too young. These are set out on the relevant webpage for the goods.
    • Below, we set out how a legally binding contract between you and us is made.
    • You place an order on the site by:
      • Adding the goods which you wish to purchase to your shopping cart;
      • You select your preferred delivery method;
      • You provide the address for delivery, a billing address and any requested payment information;
      • You will be asked to carefully read and accept the Terms;
      • Before submitting your order you will be asked to review the goods to be purchased and prices and all of the information you have submitted before clicking [“Submit/ Place Order]” to finalise your order. You will be able to correct any errors before submitting your order to us.
    • When you place your order at the end of the online checkout process, we will acknowledge it by email. This acknowledgement does not, however, mean that your order has been accepted by us.
    • We may, at our own discretion, limit, restrict or reject any order you place at any time prior to the contract having been completed. This is typically for the following reasons:
      • the goods are unavailable;
      • we cannot authorise your payment;
      • you are not allowed to buy the goods from us;
      • we are not allowed to sell the goods to you;
      • you have ordered too many goods; or
      • there has been a mistake on the pricing or description of the goods.
    • You also acknowledge that we have the right to cancel any order before it has been dispatched when we have reason to believe that an error has occurred. Where this happens, we will attempt to contact you. We also reserve the right to limit or prohibit sales where we believe, in our sole discretion, that the goods are being used for profit or if fraud or an unauthorised or illegal transaction is suspected.
    • Each order placed by you will be treated as an offer to purchase the goods to which your order relates. The contract will only be completed when we dispatch the goods or when we take any due payment from you (which includes debiting your payment method), whichever is the earlier.

 

  1. Promotions
    • Discount codes do not apply to any already discounted items, bundles or merchandise.
    • On full price products only one discount code may be used. Multiple discount codes do not stack, and are not accepted on our platform. You may remove and change discount codes at will.

 

  1. Payments
    • All prices are in pounds sterling (£)(GBP) and include VAT at the applicable rate, but exclude delivery charges.
    • Payment can be made through various payment methods we have available, such as Visa, and MasterCard etc. Payment cards (credit cards or debit cards) are subject to validation checks and authorisation by your card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of your order.
    • Payment information will be provided to payment processing third parties for purposes of facilitating the completion of your order.
    • We will do all that we reasonably can to ensure that all of the information you give us when paying for the goods is secure. However, in the absence of negligence on our part, any failure by us to comply with this contract or our Privacy Policy or breach by us of our duties under applicable laws, we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you give us.

 

  1. Delivery
    • We use Royal Mail to deliver our goods. During the online checkout process, you will be given available delivery options to choose from. We will deliver the goods in accordance with the delivery option selected by you.
    • Delivery timescales are indicative only.
    • The estimated date for delivery of the goods is set out in the confirmation dispatch email.
    • We are not responsible for delivery delays outside of our control. If something happens which is outside of our control and affects the estimated date of delivery, we will provide you with a revised estimated date for delivery.
    • Delivery will take place at the address specified by you when you placed your order with us.
    • Unless you and we agree otherwise, if we cannot deliver your goods within 30 days of the date of your dispatch email, we will:
      • let you know;
      • cancel your order; and
      • give you a refund.
    • You are responsible for the goods once they have been delivered to the address specified by you when you placed your order with us. In other words, the risk in the goods passes to you when you take, or a third party notified by you takes, possession of the goods.
    • We do not make deliveries to any addresses outside of the UK.

 

  1. Right to cancel
    • Any goods you purchase can only be returned in accordance with these Terms and our Returns Policy.
    • Our Returns Policy forms a part of these Terms. Please read our Returns Policy to learn more about your right to cancel your order.

 

  1. Nature of the goods
    • The Consumer Rights Act 2015 gives you certain legal rights (also known as ‘statutory rights’). For more detailed information on your rights and what you should expect from us, please:
      • contact us using the contact details at the top of this page; or
      • visit the Citizens Advice website www.citizensadvice.org.uk or call 03454 04 05 06.
    • Nothing in this contract affects your legal rights under the Consumer Rights Act 2015. You may also have other rights in law.
    • The goods that we provide to you must be as described, fit for purpose and of satisfactory quality.
    • We are under a legal duty to supply you with goods that are in conformity with this contract.
    • The packaging of the goods may be different from that shown on the site.
    • While we try to make sure that the colours of our goods are displayed accurately on the site, the actual colours that you see on your device may vary depending on the device that you use.
    • Any goods sold at discount prices, as remnants or as substandard will be identified and sold as such. Please check that they are of a satisfactory quality for their intended use.

 

  1. Faulty goods
    The Consumer Rights Act 2015 gives you certain legal rights (also known as ‘statutory rights’). For more detailed information on your rights and what you should expect from us, please:

    • contact us using the contact details at the top of this page; or
    • visit the Citizens Advice website www.citizensadvice.org.uk or call 03454 04 05 06.
    • Nothing in this contract affects your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’). You may also have other rights in law.
    • If your goods are faulty, please contact us using the contact details at the top of this page.

 

  1. End of the contract
    If this contract is ended it will not affect our right to receive any money which you owe to us under this contract.

 

  1. Limitation on our liability
    • Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for any:
      • losses that were not foreseeable to you and us when the contract was formed;
      • losses that were not caused by any breach on our part;
      • business losses, including but not limited to, loss of profit, business interruption or loss of business opportunity; or
      • losses to non-consumers.

 

  1. Third party rights
    No one other than a party to this contract has any right to enforce any term of this contract.

 

  1. Disputes
    We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with the goods you ordered, our service to you or any other matter, please contact us as soon as possible using the contact details set out at the top of this page.

 

  1. Law
    These Terms are governed by English law. The parties to these Terms agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.